Reach out to Mary Blake our customer support manager at email@example.com.
We aim to respond within 24 hours, but this may vary depending on the time of year and your time zone.
Our team is available from 9 am to 6 pm GMT every day.
🛍️ 📦 PURCHASES & DELIVERIES
Techwear UK provides the largest curated selection of techwear, secure payment options, easy order tracking, free delivery with no minimum purchase, and a professional customer service team available 7/7.
Yes, we offer free worldwide shipping from our UK and Asian warehouses.
- 2-5 days to the UK.
- 1-2 weeks for Europe.
- 1-2 weeks for the USA and Canada.
- 1-4 weeks for other global destinations.
LOCATION AND PRODUCT ORIGIN
We are a UK-based techwear company with our head office and main warehouse in Manchester.
Our products are designed in the UK and Japan, and manufactured in various locations, including Japan, China, and Korea, ensuring high-quality and innovative techwear designs.
ORDER TRACKING AND INCOMPLETE ORDERS
Orders with multiple items may ship separately from our UK and Japan warehouses to expedite delivery. If all items aren't received within 20 business days, contact us for a shipment review.
Parcels are delivered to your mailbox, or in person if too large. If you're unavailable, a notice will be left for pickup at the nearest post office.
SIZE AND RETURNS
Refer to our size guides on product pages or contact us for assistance before ordering. Returns for size issues are at the customer's expense. We only cover product reship if the size isn’t matching the size information provided on the product page.
📫 RETURN & CANCELLATION
Contact us ASAP to modify orders. Once shipped, orders cannot be changed/cancelled.
We offer a 14-day money-back guarantee from receipt, with return shipping at your expense.
Contact us via email or our contact page, providing photos or videos to expedite the process.
Your transaction is secure with encrypted SSL technology.
We accept debit/credit cards (VISA, Mastercard, AMEX) and PayPal.
💦 CARE INSTRUCTIONS
Wash at 30 °C (86 °F) on a gentle cycle, avoiding tumble drying and ironing on prints.